We take great care to ensure each piece is a masterpiece, meticulously hand-packaged in our signature style. As we prioritize quality and attention to detail, please anticipate the arrival of your order approximately 10 weeks from the close of the ordering window. We appreciate your patience as good things indeed take time, and we are committed to delivering an extraordinary experience with each package.
Preorder items ship as soon as we receive inventory in our warehouse. Current collection items are expected to ship by October 15th. You will receive an email when the item has been shipped.
Shipping costs may vary based on the destination of your purchase. We aim to deliver exceptional value and therefore, offer complimentary shipping when you acquire two or more of our garments. Please be aware that this promotion does not extend to accessory purchases.
Due to the limited edition nature of our garments, we are unable to offer refunds. However, we are committed to your satisfaction and provide a hassle-free exchange policy. If you are not completely satisfied with your purchase, you may return it within 30 days for an exchange. Please ensure that items are returned in their original condition. We strive to make your exchange process as smooth and effortless as possible.
We offer a wide range of sizes from XS to 8XL, embracing true size inclusion. For guidance on finding your perfect fit, please refer to our detailed size guide available on our website.
To maintain the quality and integrity of your dress, we recommend dry cleaning only. Please follow the care instructions provided with each garment to ensure longevity and continued elegance.
Once your order is shipped, you will receive a tracking number via email. This allows you to monitor the delivery status of your purchase directly. If your order hasn’t arrived by the expected delivery date, please contact our customer service team for assistance.
At this time, we are only able to fulfill orders within the United States.
We're happy to provide assistance with your order.
We guarantee that every garment bearing the Sophistiqué label meets the highest standards of design, construction, and materials. If you don’t feel absolutely amazing in your gown, contact us for a hassle-free 30 day exchange.